Privacy Policy of Likha-AI

Effective Date: June 25, 2025 Last Updated: June 25, 2025

Likha-AI ("we", "us", "our") values your privacy and is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations (IRR).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you use our services, access our website (www.likha-ai.com) or any associated platforms and applications.

1. Definition of Terms

  • Personal Information: Any information that identifies you as an individual (e.g., name, email, contact details).
  • Sensitive Personal Information: Includes data such as your race, marital status, health, education, or government-issued identifiers (e.g., SSS, TIN, passport).
  • Data Subject: The individual whose personal data is being collected and processed.
  • Processing: Refers to any operation performed on personal data, such as collection, recording, organization, storage, or deletion.

2. Personal Information We Collect

We collect the following categories of information:

a. Information You Provide:

  • Name, email address, phone number, organization or company name
  • Login credentials
  • Payment and billing details (credit card info is encrypted and secured)
  • Messages, support requests, and feedback submitted via our platform

b. Automatically Collected Data:

  • IP address, device information, browser type, location data
  • Usage data (pages visited, access time, session duration)
  • Cookies and other tracking technologies

3. Purpose of Collection

We collect and process your personal data for the following legitimate purposes:

  • To provide, improve, and maintain our services
  • To authenticate user accounts and manage subscriptions
  • To respond to inquiries and provide customer support
  • To process transactions securely
  • To comply with legal and regulatory requirements
  • To send service notifications and, with consent, promotional content
  • To monitor system usage and enhance security

4. Legal Basis for Processing

Under the Data Privacy Act, we process your data based on one or more of the following lawful criteria:

  • With your consent
  • When necessary for the performance of a contract
  • To comply with a legal obligation
  • To protect your vital interests
  • When it is necessary for our legitimate interests and does not override your rights

5. Data Sharing and Disclosure

We may share your personal data under the following circumstances:

  • With service providers such as payment processors, hosting partners, or analytics tools bound by confidentiality and data protection agreements
  • With third parties only when required by law, regulation, court order, or in response to valid legal requests
  • In the event of corporate mergers or acquisitions, with your data transferred accordingly and handled under the same protections

We do not sell your personal data to any third party.

6. Data Storage and Retention

Your data is stored securely on encrypted systems. We retain personal information only for as long as necessary:

  • To fulfill the purposes stated in this policy
  • As required by law (e.g., tax, audit, or legal compliance)
  • Until you withdraw your consent (where applicable)

When no longer needed, data is securely destroyed or anonymized.

7. Data Security Measures

We use reasonable and appropriate organizational, physical, and technical security measures to protect personal data. This includes:

  • Encryption of sensitive data
  • Regular security audits
  • Role-based access control
  • Secure sockets layer (SSL) for website data transmission

8. Your Rights as a Data Subject

As provided by the Data Privacy Act, you have the right to:

  • Be informed of how your data is collected and used
  • Access your personal data
  • Rectify or correct any errors in your data
  • Object to processing, especially for marketing
  • Suspend or withdraw your consent
  • Erase or block your data under certain conditions
  • Lodge complaints with the National Privacy Commission (NPC)

To exercise any of these rights, contact us at privacy@likha-ai.com.

9. Use of Cookies

We use cookies to enhance functionality, analyze traffic, and personalize content. You may disable cookies through your browser, but this may affect your experience on our site.

10. Children’s Privacy

Likha-AI services are not intended for individuals under the age of 13. We do not knowingly collect data from minors without verified parental consent. If we discover such data was collected inadvertently, we will delete it immediately.

11. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page and take effect immediately upon publication. We encourage users to review it regularly.

12. Contact Us

For questions, concerns, or requests regarding your personal data or this policy, you may contact:

📧 privacy@likha-ai.com 🌐 www.likha-ai.com 📍 Taguig City, Metro Manila, Philippines

You may also reach out to the National Privacy Commission: 📧 complaints@privacy.gov.ph 🌐 https://privacy.gov.ph/